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The Internet's Contributions to the Marketing Process

By Steve Stroz on Sep 18, 2018 4:30:00 PM

The Marketing Process is one that involves the consideration and implementation of multiple parts of a business's overall marketing campaign. Marketing in today's constantly-connected world is much different than it was even just ten years ago, thanks in large part to the internet.

The most sizable contributions to the marketing process that the internet has introduced are:

1. Social Media Marketing

Before the internet, social media would have been impossible -- and is actually quite difficult to even fathom. Virtually all serious companies today leverage social media to the benefit of their marketing platform. Being able to reach thousands upon thousands of people every day, for the low cost of free, is something that would be difficult for anyone to turn down.

2. Pay-per-click advertising

Pay-per-click advertising is a great way for businesses to get off the ground and take off running -- especially well funded ones. Part of the reason why pay-per-click advertising is still an absolute necessity -- even with free marketing options available, like social media -- is people can't avoid it. Using social media is an active choice people make. Pay-per-click advertisements have become so pervasive that it is almost impossible to avoid them, even if one tried.

3. Search engine optimization

This is perhaps the head honcho of them all and is primarily concerned with getting a business to rank as high as possible in search engine results for a specific group of keywords or phrases. Getting started in optimizing a website's SEO is simple enough, but taking to the the level that could eventually get a site to the front page of Google, is another.

If you would like to know more about the marketing process please feel free to contact us and we would be more than happy to elaborate on it for you.
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How Can a Social Media Marketing Process and CRM Create a Winning Solution?

By Steve Stroz on Aug 30, 2018 3:00:00 PM

The combination of Customer Relationship Management(CRM) and social media can be a fantastic combination that will allow your brand to connect with your customers much better than before. Social media can help improve and enhance your normal CRM methods because you will be able to engage in numerous social media conversations. You can also track leads on Facebook, Twitter, and any other network you choose to interact with.

Your social media marketing process should focus on the efforts that will have content that attracts and encourages your audience. As a result, your audience will share it with their networks. A message that comes from a corporate site or page that spreads among the users will resonate because the message will be looked at as a legitimate source.

Teamwork Makes The Dream Work

There is a growing need for some type of engagement with your marketing and your social media's customer service. There is a growing pressure to come together to make social media engagement better. When the day is over, the brands will be depending on the two sides to come together, and work closer together.

Customer Experience

You are able to interact with customers based on their preferences. Whether it is Twitter, Instagram, or Facebook, you should reach out and connect with your customers. Customers are at the center of what can be the difference between a trusted relationship or a forced relationship. Instead of pushing messages out to customers, your brand should collaborate with your customers to come up with unique ideas and solutions.

What Can You Do For Your Employees?

We are all a little opposed to any kind of risks, but social media and CRM aren't new things. There are numerous conversations happening constantly, whether publicly or privately. You can't control everything, but you can add tools and other policies to show people how to do things the right way. Set certain guidelines and basic rules. Teach your employees everything you know, and then sit back and put your trust in them. The employees who are considered "social" will understand that you're not only selling to the customers, but to the community surrounding your business.

Social media is an inexpensive podium that gives you an opportunity to enhance you marketing processes.

If you would like more information on social media marketing processes and CRM, contact us.
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